Help

The Time and Attendance and Staffing and Scheduling online help allows you to view the documentation for the page that corresponds to the topic of the screen you have open.

The help is accessed by selecting the Help button in the tool bar at the top of the screen. The documentation page that displays pertains to the topic of the open screen.

Once the online help documentation is open, you can:

• Scroll through the documentation using the hierarchy in the left pane.

• Click linked topics shown in the current topic.

• Return to the previous page by clicking on the Back icon in the browser.

• Search for a topic using the online Search feature.

• View the description of a term in the Glossary.

Hyperlinked topics

When viewing the documentation, some entries are set up to link you to an explanation or a related topic in another area of the documentation through a hyperlink.

• Words indicating a hyperlink are color coded and are underlined. Click on the hyperlinked word to view the related information.

• To return to the original topic, click on the Back arrow in the browser.

Related topics

At the bottom of some of the pages are links to Related Topics of information. Depending on the page displayed, the label may indicate these are related topics, additional sections, or additional tabs.

To view the related documentation, click on the underlined label, which indicates a hyperlink to this information.

The Search feature allows you to search for a topic by entering a key word or a phrase in the search screen.

Steps for searching for a topic in the online help

1. Click on the Help button from any screen in the portal.

2. In the Search field in top right corner, enter a key word or a phrase.

3. Press Enter or click the magnifying glass symbol.

   A listing appears of the topics that include the entered key word or phrase. The entered value is displayed in bold print within the text.

4. Click on the topic's title hyperlink to open the online help to the page where the listed topic is found.

Hints for improving search results

If the search results do not include the topic you wanted or returned too many results, try the following hints:

• Try variations of key words. For example try entering Categories instead of Category.

• To limit the number of results, enter more key words. For example, instead of entering Category, enter Pay Code Reporting Category. To increase the number of results, enter fewer key words. For example, instead of typing Pay Code Reporting Category, enter Category.

• Try using common abbreviations. For example, instead of typing Computer Based Training, type CBT. Alternatively, also try a full phrase instead of an abbreviation. For example, if CSO is not bringing back the desired results, type Current Staffing Overview.